The $52,000 Client Who Ghost-Blocked a Jewelry Brand

The One Word that Changed Everything

This $52,000 client who ghost-blocked a jewelry brand revealed the shocking truth about inbox relationships. 👻
She had dropped serious cash for two years straight: A wedding set, "just because" bling and more.
Then BOOM
--- unsubscribed ---
You know why?
Because of a single feeling:
"ATM." 🤖
That's the exact word she used in her unsubscribe note.
Brutal. But brilliant. 🔥

What Customers Actually Crave

Here's the plot twist:
Jewelry customers are basically BEGGING for more emails.
They just don't want it to be a pure pitchfest.

The Text Message Test

Think about your friend who's obsessed with vintage Cartier ...
When she texts you about that estate sale find, does she lead with pricing charts? 💀
Nope.
She's breathless about the story behind the piece:
- The woman who wore it to Paris in 1962.
- The way it catches light differently than anything modern.
- The feeling it gives her.

Where Stories Beat Specifications

That's your "in" right there. 🎯
Customers don't fall in love with metal and stones.
They're moved by the version of themselves they see when they wear your pieces.

When Email Becomes More

Going from product catalogs to diary entries - that's the shift.
And when your messages are like that, it's no longer email.
It's a keepsake.
A thread that ties their story to yours.

Weaving Those Threads Into Gold

A complimentary 5-question assessment awaits to show you how to weave those threads into relationship gold. ✨
Below you can get your Inbox Gem Grade™ (IGG) that shows you exactly how your email presence lands with customers - and what specifically to shift so they stay subscribed, stay engaged and keep coming back for more.

Curious to Know Where Your Jewelry Brand Stacks Up When it Comes to Email?

I built a simple FREE 5-question assessment to uncover the areas where your jewelry brand may be leaking revenue.
You'll get your Inbox Gem Grade™ (IGG) - a proprietary rating system based on the classic AGS diamond cut scale. 💎
You'll also discover crucial custom action points that can help you uplevel your email results immediately.
If this sounds good to you, feel free to find out your Inbox Gem Grade™ right now.
To emails as enchanting as your pieces,
Sincerely,
Andrew Martinsen
Founder, Inbox Gems